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Our compassionate team is dedicated to creating a warm, supportive environment where residents feel at home everyday.
Heather’s favorite part of working at Parkview is the opportunity to interact with residents and bring smiles to their faces
Heather Higgs brings more than 30 years of healthcare experience to her role as Special Operations Director. Throughout her career, she has been driven by a passion for caring for others and finds great fulfillment in making a positive difference in the lives of residents every day. Heather’s favorite part of working at Parkview is the opportunity to interact with residents and bring smiles to their faces. She is especially inspired by watching team members engage with residents and witnessing the joy, laughter, and meaningful connections that result from those interactions. Known for her hands-on leadership style and compassionate approach, Heather believes creating a warm, supportive environment is essential to delivering exceptional care. One of her greatest joys is dancing and singing with residents, helping create memorable moments that brighten their day. Outside of work, Heather enjoys traveling and exploring new places. She also loves cooking and proudly considers herself a talented home cook, with favorite foods often being the meals she prepares herself. Heather’s dedication to service, commitment to resident well-being, and enthusiasm for building meaningful relationships make her an invaluable leader and a cherished member of the Parkview team.
Her love for senior citizens inspired her to work in the field, and her favorite part of each day is listening to residents’ stories
Julie Moore serves as BOC and brings five years of senior living and healthcare experience, along with 30 years of customer service experience. Her love for senior citizens inspired her to work in the field, and her favorite part of each day is listening to residents’ stories and making them smile. Julie describes herself as friendly and enjoys gospel singing with residents. Outside of work, she loves yard sales, fishing, traveling, and a good slice of pizza.
Her love for food and older adults inspired her work in senior living
Sonya F. Alston serves as Dietary Manager and has been with the company for four years. Her love for food and older adults inspired her work in senior living, and she especially enjoys getting to know each resident personally. Sonya is ServSafe Certified and describes herself as a fun and loving person who truly cares about residents and their families. Outside of work, she enjoys cooking, crafting, and spending time with her family.
Octavia brings extensive training to her role, including CPR/AED and First Aid certification
Octavia Johnson serves as Life Enrichment Coordinator at The Bridges at Parkview and brings six years of senior living and healthcare experience to her role. A genuine love for helping people inspired her career, and she enjoys getting to know residents and learning from their life experiences. Octavia brings extensive training to her role, including CPR/AED and First Aid certification, Medication Aide, Adult Care, Nurse Aide I, PCA, and Childcare credentials. Outside of work, she enjoys fishing and spending time with her children and family.
Throughout his career, he has focused on providing compassionate patient care
Ken brings more than 20 years of healthcare experience and has spent the last 13 years working as a Physical Therapist Assistant. Throughout his career, he has focused on providing compassionate patient care while building strong relationships with both patients and colleagues. He is excited to step into his new role as Therapy Manager and looks forward to supporting his team while continuing to make a positive impact on the people they serve. Originally from Virginia, Ken recently relocated to North Carolina after spending several years in Pennsylvania. When he’s not at work, he enjoys trying new foods, gardening, woodworking, and playing video games. He and his wife share their home with three dogs and five cats, which keeps life interesting and never short on entertainment.
Inspired by her parents, who both built careers in healthcare, she discovered a passion for serving others
Bianca is the Resident Care Coordinator and brings 10 years of experience in healthcare to her role. Inspired by her parents, who both built careers in healthcare, she discovered a passion for serving others and enjoys being a reliable source of support and a go-to person for residents and their families. As a Licensed Practical Nurse (LPN) with a Wound Care Certification, Bianca brings both clinical knowledge and compassion to her work. Her favorite part of the community is spending time chatting and reminiscing with residents and getting to know the stories that make each person unique. Outside of work, Bianca enjoys singing and spending time with her family. She is a proud mother of four and has been married for almost two years. Her favorite scripture is Romans 8:18: “For I reckon that the sufferings of this present time are not worthy to be compared with the glory which shall be revealed in us.” Bianca believes in leading with compassion, building meaningful relationships, and making sure every resident feels supported, valued, and cared for.
She was inspired to enter the field by a desire to make everyone feel comfortable and respected
Kadashia Knott, SCC, has worked in senior living and healthcare for seven years. She was inspired to enter the field by a desire to make everyone feel comfortable and respected, and she especially enjoys putting smiles on residents’ faces through laughter and meaningful conversations. Kadashia holds CNA I and CNA II certifications as well as a degree in business. Outside of work, she enjoys reading, doing nails, and taking photos—and describes herself as funny, outgoing, and “an old soul.”
